Thank you for visiting the online store offering of VIP Bags brand moulded and soft luggage of international standard, being sold through an extensive network operating throughout India and abroad and enjoying a high level of reputation for the quality of its products, services and customer satisfaction and manufactured by V.I.P. Industries Limited (“VIP”) at www.vipbags.com (“Website”). Your visit to this Website is subject to these Terms and Conditions and our Privacy Policy available here on this website.

Your use of this Website confirms your affirmation for following these rules and to be bound by it. VIP reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as and when they are modified.

When you visit the site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the site. You agree that all the agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement requiring such communications to be in writing. By electronically accepting this Agreement, you confirm your acceptance and it would be accepted as if it is a written agreement with your signature. You accept all the terms and conditions as follows:

“Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.

Neither VIP will be responsible for any liability arising out of the conduct of its employees, associates, contractors and suppliers that may cause any financial or other loss to you.

The Website, intellectual property rights, ownership and proprietary rights in the Website and its contents are owned by VIP. No part of the Website, the designs or the terms and references within shall be copied or transmitted for commercial purposes. Nothing contained in this Agreement shall give or be deemed to grant, whether directly or by implication, you any right, title or interest in or to the ownership or use of the trademarks and intellectual property. Purchases of products and services on this website does not transfer any of the intellectual property related to the products and services, their design or concepts to you. Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, graphics, button icons, images, audio clips, digital downloads, data compilations, and software), trademarks and logos appearing on the site are the property of the VIP, its parent, affiliates and associates and are protected under applicable Indian and international laws. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of VIP.

Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

This Website may contain hyperlinks to websites operated by parties other than VIP. Such hyperlinks are provided for your reference only. VIP does not control such websites and is not responsible for their contents. VIP’s inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

In no event VIP shall be liable for any damages whatsoever arising out of, or in connection with, your access of this Website or any information contained at the Website or any linked websites. In particular, VIP shall not be liable for special, indirect, consequential or incidental damages, whether an action alleging such damages is brought in contract, negligence or tort.

Any fraud, neglect, deliberate omission, wrongful act or default conducted by you will be subject to legal action and VIP will not be responsible for your actions. Furthermore, you agree to defend, indemnify and hold VIP harmless from and against any and all claims, damages, costs and expenses, including advocate’s fees, arising from and related to your access and use of the Website. VIP shall not be liable for any loss or damage arising from its failure to perform any of its obligations under this Agreement if such failure is the result of circumstances outside its control including but not limited to the outbreak of war, any governmental act, act of war, explosion, accident, civil commotion, riot, industrial dispute, strike, lockout, stoppages or restraint of labour from whatever cause, whether partial or general, weather conditions, traffic congestion, mechanical breakdown, obstruction of any public or private road or highway or outbreak of any communicable disease or any other force majeure, fire, flood, Pandemic or any other act of God.

VIP may at any time make changes or modify the website, its contents, the policies and terms and conditions including the privacy policy, shipping policy, return policy without any prior notice and it may do so with no prior permissions from users of the site or service.

VIP’s website aims to make information about luggage and bags accurate. However, should there be any unintentional errors relating to the product, pricing, availability, shipping and product supply, VIP will make good by correcting the amount (if incorrectly charged) and will have the right to make changes to the website to correct the errors without any obligation to supply the product or service at the previously published incorrect price or description.

Shipping of products will be done by the method indicated in the order. If, for any reason the products are sent using an alternate method, other than the one indicated in the order, you will not need to pay any additional charges for this.

The product colour and actual size may vary from the visual representation on the Website.

You will be required to pay for the products ordered through the Website upon delivery of the products. (Applicable for COD, if available as a payment method). Any order placed with VIP, cannot be cancelled once it has been processed.

This Agreement shall be subject to and construed in accordance with the laws of India- and the Parties hereby submit to the exclusive jurisdiction of the courts of Mumbai.

In the event of any disputes, differences or controversies between the Parties hereto, out of or in connection with the provisions of this Agreement, or any action taken hereunder, the Parties hereto shall thoroughly explore all possibilities for an amicable settlement. In case an amicable settlement cannot be reached, such disputes, differences or controversies shall be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 including any amendment or re-enactment thereof. The proceedings of such arbitration shall be conducted in English language and the venue of such arbitration shall be Mumbai. The award of such arbitration shall be final and binding upon the Parties here to.